CUSTOMER AND RECIPIENT PERSONAL INFORMATION
To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.
1. WHAT WE COLLECT
We may collect the following information: a) Name, b) Contact information including email address and, in some instances, telephone number.
2. WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Where the information is necessary for the adequate performance of the contract between you and us for us to provide our services
For customer service and resolution purposes
Internal record keeping.
We may periodically send promotional emails about the services we offer or other information which we think you may find interesting using the email address which you have provided and we may personalise such content based on what we believe may be of interest to you.
We have a legitimate interest in using the information as set out above in being able to provide and improve the service and marketing that you receive from GTA. You can opt-out of receiving marketing communications from us by following the unsubscribe at the end of marketing emails or contacting us directly via email – , telephone – 02086941759 or post – The Tea Factory, 106, Endwell Road, SE4 2LX.
3. WHO WE SHARE YOUR INFORMATION WITH
In order to provide our services, we will not share your information with any other third parties without your consent other than in order to comply with our legal obligations, or if the business as reorganised or expanded into a larger group.
4. WHO WE STORE YOUR INFORMATION
Your data is stored in GTA data storage and databases. We receive, collect and store any information you enter on our website [send via our host provider] or provide us in any other way. Your data is stored on secure servers behind a firewall.
5. QUESTION AND YOUR CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via any of the following channels;
Telephone – 02086941759
Post – The Tea Factory, 106, Endwell Road, SE4 2LX.